Hamilton BeachFlexBrew Advanced 5-in-1 Programmable 12 Cup Drip and Single Serve Hot & Iced Coffee Maker with Movable 60 oz. Water Reservoir, Use Pod Packs and Grounds, Fast Brewing, Black (49924)

I gave my mother-in-law the Hamilton Beach FlexBrew Advanced 5-in-1 Coffee Maker for Christmas, and it was an absolute hit! She's been raving about it ever since, and I'm so happy it's made her mornings (and afternoons!) so much brighter.Here's what she (and I!) love about it:* The Ultimate Versatility:* The 5-in-1 functionality is incredible! She loves being able to brew a full 12-cup pot for when the whole family is over, but also has the option for a quick single-serve cup with pods or grounds. It's truly the best of both worlds.* Hot and Iced Perfection:* The fact that it makes both hot and iced coffee is a game-changer! Especially for someone who enjoys a variety of coffee drinks. She has been enjoying her iced coffees, and says it is so easy to make.* Easy to Use and Programmable:* The programmable feature is a lifesaver for busy mornings. She can set it up the night before and wake up to the delicious aroma of freshly brewed coffee. And, she says it is very easy to use.* Movable Water Reservoir:* The movable 60 oz. water reservoir is so convenient. It makes filling and cleaning a breeze, and it's a feature she appreciates every day.* Fast Brewing:* She mentioned how fast it brews. Speed is always appreciated in the morning.* Sleek Design:* The black design looks modern and stylish on her countertop. It's a nice addition to her kitchen.Seeing how much she enjoys it has made it the perfect Christmas gift. It's not just a coffee maker; it's a daily dose of convenience and deliciousness. If you're looking for a versatile and user-friendly coffee maker, the Hamilton Beach FlexBrew Advanced 5-in-1 is a fantastic choice!

HORRIBLE! ZERO STARS! Almost every time you use a pod you get grounds. Not just a few, but the entire bottom of the cup. I have cleaned, I have descaled, I have cleaned the needle, I have used different pods, I have used my own coffee with a reusable pod. Nothing corrects the problem. I bought the machine at the end of January and it worked well for about a month or two and then progressively has gotten worse with noise and grounds. Stick to a Keurig or other brand (I had a Bunn that did pods) that knows coffee. Oh! and customer support at Hamilton Beach... The link to message doesn't show up and it says to correct the cookie setting. I did. I even used a different browser. Still no help so I had to send them an email for customer support. No phone number, but the website shows Mexico has a phone number. I then checked Amazon's info on them and there is a phone number - great, right?... No you call and it is a recording of a guy that sounds like he is in a bathroom and tells you to visit the website for support - which, again, is just an email! Stay away from Hamilton Beach products if you need to contact someone for support. Bunn and Keurig have live people to talk to!Update 5/7- Sent two more emails- still no support. BUY A DIFFERENT PRODUCT!

I LOVE this coffee maker. No, REALLY!!! LOVE IT! Best feature? You can set up water reservoir in the back or on the left. I needed this flexibility for my kitchen set up, as this sits on top of my microwave and is too high for me to reach a back fill reservoir. It's very easy to fill on the side, although it is also very easy to remove and fill at the sink. Second-best feature? We're pod people, but I love the flexibility of being able to make a LARGE pot of coffee if company comes. I used to have to pull out the old percolator. Finally? The coffee is great. You've got every choice you need on a simple front panel 8/10/12 oz. (or a pot, etc.) Regular or bold. I think Ice, too, but we haven't tried that yet. Now - will it stand the test of time? My Keurig lasted a year. (Lame!) My last brand, five years (very good, but no longer available.) Fingers crossed - if this one makes it 5 years, I will be super satisfied. (We are using filtered-at-the-sink water due to very high mineral content in our area - clogs coffee makers!)If I'd change anything, I'd hinge the lid to the water reservoir. I just Jerry-Rigged it with a piece of duck tape - duck hinge! (The last thing I need before my 1st cup of coffee in the morning is trying to figure out where I put the lid down.) Second, instead of the higher cup lift (for regular coffee cups -who uses those anyway?) I'd like to see a larger foot to place your tall thermos cups, one that includes a drainage cover. These are quite minor issues, but things we have noticed as we've used it. Again - this unit is perfect for our needs - and a great value to boot!