Apple iPhone 12 Pro, 128GB, Graphite (Renewed)

I was so worried I’d get a poor quality phone as you just never know until either it’s to late or a few days in, so my son’s had the phone for about 4 days nowAesthetically - excellent brand new condition not a single scratch - packaged very well, although I would have used an even more robust outer box!Battery capacity is 82%Face ID set up fineCalls fineMessages fineSnap chat and what’s app fineAll in all I got to say fab 5******only issues they did send us the wrong charger with it, for an newer model, not that I even realised they was sending a charger!!! So bonus! but we have a good few chargers he can use!Definitely would by from this supplier again! Cheers x

I bought this refurbished Apple iPhone 12 Pro, 256GB, Gold in 2022 as a gift for my Wife. She is still using the same phone till date (May 2025). My Wife isn't a fan of upgrading to the latest iPhone. If you want a video of my Wife using this phone as of today...send me a message.

I ordered apple iPhone 12 Pro from the seller. Was courteous so thought nothing of it. The phone came and I had been using it till I noticed i couldn't use iMessage or Facetime. I contacted apple who said the device was marked as spam. I immediately wrote to the seller who advised to return the item. Item was delivered after bank Holiday Tuesday 20th May. I was assured refund would be done next day it is now Tuesday 27th may and only processed today after I sent reminder.Not very good after sales service and communication is really poor.According to Ts and Cs refunds are processed 2 business days after receiving return but I had to wait a whole week.I should have read the reviews to be honest but that's my fault.I would be wary 😟

The battery is flatting so quick 🤦🏽‍♀️

Amazing phone in mint condition, it is in excellent condition as described, top seller giving top customer service, really pleased.

The phone is in immaculate condition, with 93% battery life, which in my opinion is great for a refurb. It also came with a case and a charger (better than what apple gives you nowadays).Overall I can’t complain, great value for money.

Absolutely love this refurbished iPhone 12 Pro it’s like brand new and even comes with a screen protector and 2 charger cables and plug and a feee case thrown in. Would highly recommended these guys absolutely love it. Thank you

I ordered an iPhone 12 Pro in the "excellent" condition category for my daughter's birthday. It arrived promptly but along both sides of the phone were numerous scratches. They were visible from further than 30cm away so Loop failed to categorise this phone correctly. It should not have been sold as "excellent" condition, even though the screen was perfect.Also the battery health was at 81%. While this is just about within their "at least 80%" guarantee, I would like it to have been a little higher given the price of this "renewed" phone sold in "excellent" condition.I contacted Loop to ask for a replacement. They gave me the option of keeping the phone for a £30 refund, or to return it to them (free postage). I returned it. They refunded the money to my card within a couple of days, so I guess they didn't have any iPhone 12 Pros in genuinely excellent condition they could send me.To their credit, their customer service was good. I decided not to purchase another one though and chose a brand new Android instead to avoid repeating the same experience.